Vistra System
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Vistra System by Welltime

Patient call-in for modern clinics

Windows software for clinic call-in. Install Vistra System on the doctor PC, and the Waiting Room app on the TV PC.

Vistra waiting room screen calling a patient to their room

How it works

From check-in to the treatment room

Three steps that replace shouting a name across the waiting room.

  1. Patient is marked arrived

    Reception check-in updates the clinician list so arrived patients are ready to call.

  2. Clinician taps Call In

    Patient name, room, and directions are sent to the waiting room display immediately.

  3. Display announces the patient

    Large on-screen text, optional voice, and room media guide the patient — including multi-doctor clinics.

Capabilities

What Vistra includes

Everything your practice needs for waiting room call-in — clinic app, waiting-room TV app, and Clinician Hub.

Waiting room display

Install the Waiting Room app on the TV PC, or open HDMI from the clinic PC. Themes, fonts, colours, and layouts stay in Vistra System.

Clinician Hub

Today’s appointments, room selection, Call In, and optional chair-side widget.

Multi-doctor queue

Simultaneous call-ins are queued and played in order so messages are not overwritten.

Organisation & admin

Enable clinics, manage users, and monitor live usage from the web console.

Who uses it

Built for the whole practice

Clear roles for reception, clinicians, patients, and your platform team.

Reception

Install Vistra System, set the waiting room, and keep the clinic PC running during the day.

Clinicians

Work from Clinician Hub: appointment list, room context, and one-tap Call In.

Patients

See a clear, branded announcement — name, clinician, and where to go.

Practice admins

Enable clinics and review usage from the Vistra web admin.

Display

Waiting room Call In, on screen

Each announcement shows the patient name, clinician, and room — readable from across the waiting area.

Vistra waiting room Call In display

Ready to install Vistra?

Download the Windows installer, follow the setup guide, or book a short product demo with Welltime.